Privacy Policy & Terms of Service
Privacy Policy
​I take your privacy seriously. I receive, collect, and store the information you enter on the website or provide us in any other way. This could be anything from subscribing to the website to completing a Physical Activity Readiness Form. I collect this information for the following reasons: to provide my users with ongoing customer assistance and technical support; to provide and operate the services; to be able to contact my visitors and users with general notices and promotional messages; to comply with any applicable laws and regulations, such as UK Data Protection Act 2018 (UK DPTA 2018). If you don’t want me to process your data anymore, please contact me at jess@thelittlegreengym.com at any time. I might change this policy occasionally, but we will notify you here that it has been updated so that you know what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
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Terms of Service Policy
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This website is owned and operated by Jess Oliver Personal Training. These Terms set forth the terms of service under which you may use our website and services as offered. This website offers visitors health and well-being advice. By accessing or using the website or services, you approve that you have read, understood, and agree to be bound by these Terms.​
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Promotional emails and content
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You agree to receive promotional messages and materials from us from time to time by mail, email, or any other contact form you may provide (including your phone number for calls, text, or WhatsApp messages). Please notify me if you don't want to receive such promotional materials or notices.
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Cancellations, Amendments and Fees
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We appreciate that sometimes life gives you lemons, and I will be as understanding as possible if your circumstances change and you need to cancel. However, it's tricky to fill appointments at the last minute. To discourage this and to make communication paramount, I reserve the right to charge 100% of the total fee. All outdoor sessions take place come rain or shine unless the Park Authorities close the Park. In the rare event, a session has to be rescheduled, you will be notified by email or phone, giving as much notice as possible. Fees need to be paid in advance of all sessions and are non-refundable. All vouchers have a 3-month expiry from the date of purchase unless previous arrangements have been made before the expiry date.
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Accidents and Injuries
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If you injure yourself or have an accident during a session, you must report this, and all details will be logged in our Incident Record Book. I do not accept liability for the injury or death of any person(s) that may happen whilst training with me, other than the liability which arises from our negligence or our failure to take reasonable care and provide accurate instructions relating to your well-being, health and safety. I understand that injuries happen, and we will endeavour to rearrange sessions once you are back to full fitness.
This policy was last updated on 2nd September 2024.